The Interactive Geometry Software Cinderella

Forum: Cinderella Support (E)

Forums->Cinderella Support (E)->Can not install->Re: Can not install

yohan18d
3 stars
Re: Can not install


Thank you Ulli! I was able to install Cinderella 2.0.
Now when I tried to enter license, I got an error message as follows:

"Cinderella could not find a valid license in your test.
Please try again. Make sure to copy the complete
License Certificate (all lines starting with license)
into the dialog box, without modifications or
additional line breaks."

I did exactly as I was told to do so at the e-mail message I received after I paid for the license. I wonder if it is due to the date I purchased the license. I got the message with the license key last May or so, and then I tried to install Cinderella, but did not work. Then I gave up installing it. I am sorry for this trouble.

Yonggu
 
on: Thu 28 of Dec, 2006 [07:19 UTC] reads: 7891

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author message
Aw: Re: Can not install
on: Thu 28 of Dec, 2006 [14:24 UTC]
Yonggu,

I will send a personal email with your license; usually these problems are easy to solve. Some mail software changes the license keys slightly, which renders them invalid.

Ulli



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